We are introducing a new service for patients that live in a remote location. At times this can be difficult for medical health professionals to visit you at home. As part of our improvement to patient care we are raising awareness of the service called ‘what3words’. 

What3words is a faster way of finding out where you are when you need it most. It is used by the police, ambulance and fire services so a location can be found quickly. The service has divided the globe into 3m by 3m (9’ by 9’) squares, each square is given 3 unique words to navigate to a precise location. We would like to use this service for the more remote countryside of Bunbury, Tarporley, East and West Cheshire.  

This means that a healthcare professional will be able to find where you live when you need it. For example when you call an ambulance, when a GP needs to visit you at home or when a district nurse needs to provide care at your home. If you agree, the what3words can be added to your medical record, this can be accessed by anyone who has permission to see your medical record already, when it is needed. Who can access your record will not be changed in any way by adding the what3words.

For more information please visit:  

https://what3words.com/news/emergency/uk-emergency-services-rollout-what3words-in-control-rooms-to-save-resources-time-and-lives

If you decide you would like to engage with the project, please download the app and update the practice with your three unique words. This can be sent by email to bunbury.medicalcentre@nhs.net. Please stand at the entrance you would like your property to be accessed via, as it will give a very specific location within the property using the link below. The 3 words will be added to your medical record next to your postcode. The medical professional will then use the app to find your location when they next visit. 

https://what3words.com/products/what3words-app